01
Priority Bug Fixes
Production issues are triaged by severity. Critical bugs receive a same-day response; standard bugs are queued and resolved within the current sprint cycle.
ASP.NET Zero Developers
Support & Maintenance
Keep Your ASP.NET Zero Application Healthy, Secure, and Fast
An ongoing retainer for bug fixes, performance tuning, security patches, and feature enhancements on your live ASP.NET Zero application — whether it's running on Azure, AWS, or on-premise.
About This Service
Support & Maintenance
You can engage with an experienced team of programmers for Support & Maintenance of ASP.Net Zero Applications on Azure, AWS or even On-Premise. A live ASP.NET Zero application needs ongoing attention: framework updates, security patches, performance reviews, and the small but important feature enhancements that keep users productive. Our retainer model gives you a dedicated ASP.NET Zero specialist who already knows your codebase — so when something needs attention, the response is fast.
We support applications running on Azure App Service, AWS Elastic Beanstalk, and on-premise Windows Server environments. We handle the ASP.NET Zero and ABP Framework layer — patches, module updates, dependency upgrades — so your internal team can focus on the business side of your application.
Retainer hours are flexible. After reactive maintenance, any remaining hours are available for proactive improvements — performance tuning, small features, UI polish — without requiring a separate statement of work. You direct the priorities, we execute, and you receive a weekly written summary of every hour spent.
Challenges We Solve
The Problems You Face — Solved
Every engagement starts with understanding the real obstacles on your side. Here's what we hear most often — and exactly how we address each one.
The Problem
Production bugs surface at the worst possible time
Our Solution
Our retainer model means a qualified ASP.NET Zero developer is already familiar with your codebase and can triage and fix issues fast — no ramp-up time when something breaks in production.
The Problem
Security patches keep getting deprioritised
Our Solution
We track ASP.NET Zero releases, ABP Framework security advisories, and .NET platform CVEs — and apply patches as part of the retainer before vulnerabilities become incidents.
The Problem
Performance degrades silently over time
Our Solution
Monthly performance reviews are part of every retainer. We profile slow queries, identify N+1 problems, and tune caching — before users start complaining.
The Problem
Your internal team doesn't know ASP.NET Zero deeply enough
Our Solution
We act as your ASP.NET Zero subject-matter experts on retainer — available to review pull requests, answer architecture questions, and mentor your developers in the framework.
What We Deliver
Everything Included in Support & Maintenance
A complete picture of every deliverable you receive. No hidden dependencies, no last-minute extras — just the work, clearly defined upfront.
02
Security Patch Management
We monitor ASP.NET Zero, ABP Framework, and .NET security advisories and apply patches proactively — keeping your application ahead of vulnerabilities.
03
Performance Tuning
Quarterly profiling sessions to identify slow queries, memory leaks, and caching opportunities — with improvements shipped as part of the retainer hours.
04
Feature Enhancements
Remaining retainer hours after maintenance work are available for small feature additions and UI improvements — no separate SOW required for minor scope.
05
Weekly Status Reports
A written summary each week covering: issues resolved, hours used, hours remaining, and any proactive recommendations from our review of your application.
06
Multi-Cloud Support
We support ASP.NET Zero applications hosted on Azure App Service, AWS Elastic Beanstalk, and on-premise Windows Server environments.
Our Approach
How We Work
No long onboarding cycles, no surprise invoices. Here's the exact process from first call to shipped code — the same one behind every engagement we run.
1
Codebase Onboarding
We spend the first week getting deeply familiar with your application — architecture, known issues, deployment pipeline, and monitoring setup. We document what we find and share it with you.
2
Monitoring & Baseline
We set up or review your application monitoring (Application Insights, Sentry, or equivalent), establish performance baselines, and identify the highest-priority items to address first.
3
Ongoing Retainer Sprints
Retainer hours are consumed across bug fixes, security updates, performance work, and feature enhancements — prioritised by you each week. You can redirect hours at any time.
4
Monthly Reviews & Planning
A monthly call to review health metrics, discuss upcoming framework releases, and plan the next month's priorities. We keep you informed, not surprised.
Impact in Numbers
Results That Speak for Themselves
Numbers drawn from our track record across dozens of ASP.NET Zero engagements — not marketing estimates.
20 hrs
Minimum weekly retainer — flexible upward
4 hr
Response SLA for critical production issues
99.9%
Uptime target across all managed applications
3
Cloud platforms supported: Azure, AWS, on-prem
FAQ
Questions About Support & Maintenance
The same questions come up on almost every discovery call. Here are straight answers before you reach out.
What's the minimum retainer size?
The minimum is 20 hours per week. This gives us enough bandwidth to handle reactive bug fixes and still make meaningful progress on proactive maintenance and small enhancements. Larger retainers are available for applications with higher change velocity.
How quickly do you respond to a production incident?
Critical production issues (application down, data loss risk, security breach) receive a response within 4 business hours. We acknowledge, diagnose, and communicate a fix timeline — you're never left waiting in silence.
Do you support applications we didn't build?
Yes. We handle support and maintenance for any ASP.NET Zero application, regardless of who built it. The onboarding sprint we run at the start of every engagement gives us the familiarity we need to support it effectively.
Can we use retainer hours for new features too?
Yes. After reactive maintenance and proactive security/performance work, any remaining retainer hours are available for small feature enhancements. Larger features that would consume the entire retainer are scoped and priced separately.
What if we need more hours in a given month?
You can top up with additional hours at any point. If you consistently need more than your retainer, we'll recommend adjusting the retainer size so you always have enough capacity without paying for ad-hoc top-ups.
Get in Touch
Schedule a Free Consultation
Ready to discuss your Support & Maintenance project? Book a free 30-minute consultation with one of our ASP.NET Zero specialists — no obligation, no sales pitch, just answers.